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Privacy Policy

Privacy Policy

1. Introduction

Welcome to Alpha Minds Services & TMS. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data, especially phone numbers used for SMS communications.

2. Information We Collect

2.1 Phone Numbers

We collect phone numbers solely to send SMS notifications about appointments, service reminders, or updates. We do not collect additional personal data unless you choose to provide it.

2.2 Other Personal Information

When voluntarily submitted, we may also collect your name, email address, or other contact details to enhance service delivery and communication.

3. How We Use Your Information

3.1 Phone Numbers

Used exclusively for:

  • Appointment confirmations and reminders

  • Service-related updates or alerts

  • Promotions (only if you opt in)

3.2 Other Information

Used to:

  • Improve patient support and communication

  • Respond to your inquiries

  • Personalize your experience

4. Sharing Your Information

4.1 Legal Compliance

We may disclose information when required by law or to respond to legal requests by authorities.

4.2 Trusted Service Providers

Phone numbers may be shared with third-party platforms that assist in sending SMS messages on our behalf. These parties must protect your data and cannot use it beyond the agreed purpose.

4.3 Confidentiality

All SMS communication data is confidential and will never be sold or shared outside of the outlined cases.

5. Data Security

We implement security measures to protect your information from unauthorized access. While we strive for full security, no system is entirely risk-free.

6. Your Rights

6.1 Access & Correction

You may request access to your personal data or ask us to update or delete it.

6.2 Opt-Out

You may opt out of SMS communication at any time by replying “STOP” to our messages or contacting us directly.

7. Policy Updates

We may revise this policy periodically. Updates will be posted here, and continued use of our services implies acceptance.

8. Contact Us

Alpha Minds Services & TMS
Southfield, MI
📧 info@alphamindstms.com
📞 +1 (989) 906 6742

SMS Terms & Conditions

SMS Consent Communication

Your phone number is never sold or used for third-party marketing. It is used strictly for SMS alerts and appointment-related messaging from Alpha Minds Services & TMS.

Types of SMS Communications

If you have opted in, you may receive:

  • Appointment reminders

  • Service-related alerts

  • General clinic updates

Example:
“Hello, this is a reminder of your upcoming appointment at Alpha Minds Services & TMS on Thursday at 9:00 AM. Reply STOP to opt out.”

Message Frequency

Message frequency varies. You may receive up to 2 messages per week depending on your activity.

Message and Data Rates

Standard message and data rates may apply. Please check with your carrier.

Opt-In Method

You opt in by:

  • Checking the SMS consent box on online forms

  • Verbally consenting during registration

Opt-Out Method

You can stop SMS messages anytime by replying “STOP” to any message. You may also contact us directly for removal.

Help

Reply “HELP” to any message or contact us via:
🌐 https://alphamindstms.com
📧 info@alphamindstms.com

Standard SMS Disclosure:

  • Message and data rates may apply.

  • Text “STOP” to cancel.

  • Text “HELP” for assistance.

  • Message frequency varies by need.

 

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